Dhaka Office
Gulshan Avenue, Dhaka 1212 open from 9 AM to 9 PM
Answered by phone the same day
aq99 Support: quick help, direct contact
aq99 Support: If you need it, start here. Dhaka-based users usually look for quick answers regarding bKash, Nagad, and Rocket, so the support team outlines the workflow first
Download APK View aq99 Login
aq99 Contact information at a glance
A quick question, or a bit of detailed help? On the aq99 Contact page, both are available; since 2021 the support line has been active, with 97,451 active accounts amid the crowd, users are getting answers to their own issues, also politely and clearly
Chittagong Support
Agrabad Commercial Area, Chittagong, 10am to 8pm on business days
Account issues and login verification are checked here first
Sylhet Desk
Near Zinda Bazar help points, from 12 PM to 8 PM
Questions regarding bKash and Nagad come here most often
Khulna Service Center
Near New Market, small support desk, from 10 AM to 7 PM
To verify via Rocket, the team here will respond quickly
Why aq99 Support is easy
Here numbers are not just decoration 4.4 Average rating, 85,575 Reviews, 616+ Title, and 99.8% These four indicators show why people want quick answers
Quick answers
Common questions on support tickets are seen within 15 minutes; for complex matters, a follow-up arrives the same day
Plain language
Messages are short, clear, and direct; new users have no trouble understanding
Local Payment
Questions about bKash, Nagad, and Rocket are answered step by step
Secure verification
aq99 Help Team explains the reason first if personal information is requested; the same rule applies to requests sent from Dhaka
How to start from aq99 Help Center
1. Describe the
Describe in one line what is stuck with login, account, or APK; the issue becomes clear in 2 minutes
Here, aq99 Contact is most useful
2. Choose the right channel
For general questions, Help Center, and for urgent help, direct support; the two operate separately
So answers are found quickly
3. View Follow-up
If a follow-up arrives by phone or message, open it and read; many questions are resolved in one go
Send another answer if needed
What kind of help is available from the support
Login problems
If you forget password or aq99 Login is blocked, the team will explain step by step; providing two screenshots makes it easier
Open APK
Permissions are also explained in Bengali when installing the APK on Android phones
Account verification
Help is provided for new devices, new numbers, or security questions in 3 steps
Payment Match
Check if the notes for bKash, Nagad, and Rocket match; if any wrong reference exists, report it immediately
Mailing address and final note
To send documents, mail to the Dhaka office address: aq99 Support Mail Desk, Gulshan-2, Dhaka 1212, Bangladesh; regular letters or verification papers scanned in advance save time
For local users, this page is the quickest path: aq99 Support, aq99 Contact, and aq99 Help are all in one place, so start directly when needed
Download APK