aq99 App Privacy Policy
This page explains how your data is stored, how long it stays, and when it is deleted; privacy, cookies, and rights for Dhaka-based Bangladesh users are shown together.
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How long data is kept
The gist of this policy is one: only as much as is needed is stored; the duration of records in the aq99 App depends on the data type and the need.
Data Type
Typically sign-up information, device information, and activity logs are viewed separately
How long it is kept
If the account is open, it is kept; when closed, the necessary portion remains for 30 days to 12 months
Why it is kept
This record is needed for security, support, error prevention, and keeping the service running
Bangladeshi users
Many Dhaka-based users view transaction histories separately with bKash, Nagad, Rocket
Account Information
Name, phone number, and login security-related information are kept to operate the account
Transaction data
Supported local payment records can be viewed up to 90 days; for verification if there is a problem
Cookie information
Cookies are used to remember sessions, language, and preferences
Device logs
Which phone, which browser, and when you logged in are kept for security
How account information is protected
The information you provide at registration is kept with extra security; after aq99 Register, the profile, device, and account status are checked to detect unfamiliar logins quickly
If you login to aq99 from Dhaka or another city, the system matches the previous device; if you suddenly log in with a different phone, different network, or at an unusual time on the same account, extra verification may be required
Transaction data and local payments
This section only keeps necessary records; if you use bKash, Nagad, and Rocket, the date, time, and reference number of the transaction may be stored for verification
Many Bangladeshi users work on small phone screens, so history is kept short; if a discrepancy is found, the support team can review the previous records within 7 days
Cookies and usage data
Cookies are small, but they help remember your preferences, language, and last viewed page, so you don't have to change settings repeatedly
Usage data show which parts load slowly, where issues occur, and which devices have more problems; in the aq99 App, this data is used to adjust load times, but personal messages are not disclosed
Some Dhaka users operate on 3G or weak networks, so lightweight pages, small images, and simple navigation are prioritized
Privacy Q&AWhat happens when the account is closed
Even after account closure, all data does not disappear immediately; for security, dispute resolution, and legal needs, some records are kept for a limited time
General profile data is minimized in advance, and sensitive parts are deleted separately if assistance is needed within 30 days; old verification data may be used to respond
Your rights and contact
You can view, correct, and request a copy of your data, and in certain cases request deletion
Use browser settings to disable cookies, but some parts may run slowly, especially on the aq99 App's login and preferences pages
For more information aq99 Contact Page See, or aq99 Terms 2 Read to the end; your data control remains in your hands, and the aq99 App adheres to that boundary
